Privacy Policy

ProDetect Inc. ("ProDetect," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. We reserve the right to make changes to this Privacy Policy at any time and for any reason.

This Privacy Policy applies to all information collected through our website, mobile applications, services, and any related sales, marketing, or events.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or use our services
• Request inspection services
• Apply for franchise opportunities
• Contact us for support or inquiries
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

This information may include:

• Name, email address, phone number, and mailing address
• Property information for inspection services
• Payment and billing information
• Business information for franchise applications
• Communication preferences

Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Scheduling and conducting inspection services
• Processing payments and managing accounts
• Communicating with you about services and updates
• Improving our website and services
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations
• Marketing and promotional activities (with your consent)
• Franchise development and support

We may also use your information for other purposes with your explicit consent or as required by law.

We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who assist us in operating our business, such as payment processors, scheduling systems, and marketing platforms.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Consent

We may share information with your explicit consent or at your direction.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your consent.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure servers and databases
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising
• Preference Cookies: Remember your settings and choices

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their practices.

We may use third-party services for:

• Analytics and website performance monitoring
• Payment processing
• Email marketing and communications
• Social media integration
• Customer support and chat services

We encourage you to review the privacy policies of any third-party services you interact with.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary based on:

• The type of information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Business operational needs

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided in the Contact Us section, or use our Do Not Sell/Share My Info form for privacy requests. We will respond to your request within the timeframes required by applicable law.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information from our systems.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by the CCPA. To exercise your California privacy rights, please contact us using the information provided below.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

For transfers from the European Economic Area (EEA), we rely on adequacy decisions or implement appropriate safeguards such as standard contractual clauses.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: